Frequently Asked Questions
Everything you need to know about your NOISSEY® experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your process and receive a prepaid shipping label.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend comparing these measurements against a similar garment you already own for the most accurate fit. If you are between sizes, we suggest sizing up for a relaxed look.
What payment methods do you accept?
NOISSEY® accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your products ethically manufactured?
Absolutely. Quality and ethics are at the core of NOISSEY®. We partner exclusively with certified factories that ensure fair wages, safe working conditions, and sustainable production practices.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.